Sometimes, all we need is a little guidance.
Melissa was telling her friend about the time she felt completely stuck with
her 2016 Chrysler 200. She had already poured hundreds of dollars into it—new
tires, shocks, struts, and even a professional alignment. But after all this
work, the car was pulling to the right, and it was driving her crazy. "I
was seriously worried there was something major I was missing," she said.
"The thought of spending even more money was really stressing me
out."
Out of desperation, Melissa decided to give Raise a Hood a try, not knowing
what to expect. She was just hoping for some straightforward advice, something
she felt had been missing from her previous experiences. "Within minutes,
I was connected with a Telemechanic, and honestly, I felt the tension leave my
body," she recalled. Her Telemechanic explained that all the work she had done
was covered by a nationwide warranty—12 months or 12,000 miles—meaning she
could have the car checked again without spending a dime.
Core lesson: Ask questions and lean on experts when facing car
troubles. Melissa found peace of mind with just a free 10-minute phone call
"I couldn’t believe it," she said. "It made me wonder—would
another shop have told me that, or would they have turned it into another
expensive repair?" That experience taught her that sometimes all you need
is a little guidance. A free, 10-minute phone call with Raise a Hood had given
her the peace of mind she needed. "It’s like having a mechanic in the
family.