OOROO Auto
Mark, General Managers
local time
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- 7:30 am - 5:30 pm
- 7:30 am - 5:30 pm
- 7:30 am - 5:30 pm
- 7:30 am - 5:30 pm
- 7:30 am - 5:30 pm
- Closed
- Closed
Why Raise a Hood Recommends
OOROO Auto was founded in 2014 by Jeff Artzi, who previously served as the CEO of Brake Masters, a regional repair chain with more than 100 locations. After years in the auto repair industry, Jeff came to believe there was a better way to serve customers. He envisioned a shop that focused on long-term relationships, clear communication, and high-quality technical work. That idea became the foundation for OOROO Auto.
The company has grown steadily over the last decade and has not been afraid to challenge some of the long-standing norms of the industry. One example is their early adoption of mobile repair services, which allow certified technicians to complete many jobs directly at the customer's home or workplace. It is a practical solution that adds flexibility without compromising quality. OOROO also backs its work with a 36-month, 36,000-mile nationwide warranty, which gives customers an added layer of confidence.
Their San Tan Valley location is known for reliable service and an approach that puts the customer first. The technicians are ASE certified and handle a wide range of repairs across all major vehicle makes and models. The shop is organized and professional, and the work tends to be done efficiently and with care.
To make things easier for customers, OOROO offers a free shuttle service for those who prefer to bring their vehicles in. They also run a membership program called the Happy Car Club, which includes service discounts, maintenance reminders, and priority scheduling. In addition, customers can earn rewards points for future work, and referrals are encouraged and appreciated.
Prices are fair and clearly explained before any work begins. The shop emphasizes transparency and aims to avoid the kind of surprise charges or vague diagnostics that frustrate many vehicle owners.
Overall, OOROO Auto in San Tan Valley represents a thoughtful and customer-centric approach to car care. With a strong warranty, convenient service options, and a team that communicates well, they’ve built a reputation for trustworthiness in the local community.
Certification
Quality
Quality
Certification Scorecard
Score / Possible
Technician Expertise |
24 / 29 |
| Average Years of Experience | 8 / 10 |
| ASE Certified or Equivalent | 3 / 4 |
| 1 Master ASE Tech (min) | 3 / 4 |
| Annual Training | 4 / 4 |
| Hybrid Electric Vehicles | 3 / 3 |
| GM is/was a Mechanic | 2 / 2 |
| Expertise in ADAS | 1 / 1 |
| Battery Electric Vehicles | 0 / 1 |
Shop Operations |
30 / 30 |
| OEM / Equivalent Parts | 7 / 7 |
| Pro diagnostic tools | 4 / 4 |
| OEM Repair Info | 4 / 4 |
| Organized Facility and Bays | 3 / 3 |
| Onsight Alignment Rack | 3 / 3 |
| Service Advisor a Mechanic | 3 / 3 |
| GM is on-site | 2 / 2 |
| Online Appointments | 1 / 1 |
| Eco-Friendly Practices | 1 / 1 |
| Honor Extended Warranties | 1 / 1 |
| Employee Manual | 1 / 1 |
Customer Experience |
27 / 29 |
| Professional Staff Presence | 5 / 5 |
| Video / Photo Reviews | 4 / 4 |
| Active Communication | 3 / 3 |
| WiFi, Beverages, Seating | 3 / 3 |
| Loaner / Rental Options | 3 / 3 |
| Clean Restrooms | 0 / 2 |
| Shuttle Services | 2 / 2 |
| Support Text, Phone, Email | 2 / 2 |
| Professional Website / App | 2 / 2 |
| Pet Friendly | 1 / 1 |
| Non Smoking | 1 / 1 |
| Community Engagement | 1 / 1 |
Transparency and Trust |
11 / 12 |
| Clear Estimates | 5 / 5 |
| Warranty on Repairs | 3 / 3 |
| Displays Awards and Certs | 2 / 2 |
| Posts Pricing | 0 / 1 |
| Post Mission / Code of Ethics | 1 / 1 |
Pricing Summary
OOROO Auto offers competitive pricing. Their Happy Car Club can save you hundreds of dollars every year on basic repairs and maintenance.
Save $79 or more on oil chances, filters, wiper blades and fees.
Save 10% on repairs throughout the year (up to $100 per repair).
Save $75 on towing services.
Save $30 on routine inspections.
SNAP Financing avaialable.
OOROO Mobile will come to your home or work location at no extra charge.
Shop Labor Rate
Common Jobs
Current Promotions
Strengths
Clear and Customer-Focused Service
- Upfront Pricing: Customers receive accurate, detailed cost estimates before any work begins, avoiding surprises.
- Simplified Explanations: Repairs and maintenance needs are explained in plain language, ensuring customers understand what’s happening with their vehicles.
- Convenient Services: They offer complimentary shuttle rides, vehicle pickup and delivery, and a comfortable waiting area to minimize the hassle of car repairs.
This commitment to clear communication and practical support helps build trust and long-term relationships with customers.
Flexible Mobile Repair Services
- At-Home or On-Site Service: Whether at home, work, or another convenient location, certified technicians can perform services like oil changes, brake work, and inspections.
- Time Savings: Mobile service eliminates the need to visit the shop, catering to busy individuals and families.
- Quality and Reliability: Despite being on-site, the mobile repair service maintains the same high standards as in-shop work, ensuring customers receive consistent results.
This flexibility sets OOROO Auto apart by addressing the growing need for convenience in vehicle maintenance.
Commitment to Community and Integrity
- Customer Education: Technicians take the time to educate customers about vehicle care, helping them make informed decisions and avoid unnecessary expenses.
- Ethical Practices: Their focus on honesty and integrity has earned them a reputation for dependable and fair service.
- Community Engagement: OOROO Auto supports local initiatives and builds lasting relationships with customers by investing in the communities they serve.
By prioritizing ethical business practices and community involvement, they create a welcoming and trusted environment for car owners.
Makes and Specialties
Sign in with Google