Martin's Auto Repair
Dave Martin, Owner / General Manager
local time
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- 7 am - 5:30 pm
- 7 am - 5:30 pm
- 7 am - 5:30 pm
- 7 am - 5:30 pm
- 7 am - 5:30 pm
- Closed
- Closed
Why Raise a Hood Recommends
Martin’s Auto Repair has earned a strong reputation as one of the most trusted auto repair shops in Phoenix, Arizona. Since opening in 1971, the shop has served generations of Phoenix drivers with dependable service, honest advice, and high quality automotive repair. With more than five decades of continuous operation, Martin’s Auto Repair has become a long standing fixture in the local automotive community.
As a family owned and operated repair shop, Martin’s Auto Repair takes a personal approach to customer care. Many customers have relied on the shop for years and often recommend it to friends and family because of its honesty, professionalism, and consistent workmanship.
Customer feedback further reinforces the shop’s reputation. Verified CARFAX customer data shows that Martin’s Auto Repair maintains an impressive 4.9 star rating, with the vast majority of reviews receiving five stars.
Customers frequently highlight the shop’s clear explanations of repairs, fair pricing, and the friendly and knowledgeable service team.
Martin’s Auto Repair is also committed to maintaining high professional standards within the automotive industry. The shop participates in professional automotive organizations and technical training programs that help technicians stay current with modern vehicle systems, evolving repair procedures, and industry best practices. This ongoing training helps ensure customers receive accurate diagnostics and reliable repairs as vehicle technology continues to advance.
Customer convenience is another reason many Phoenix drivers continue to choose Martin’s Auto Repair. The shop offers complimentary shuttle service, digital estimates, transparent repair recommendations, and clear communication throughout the service process. Customers appreciate the shop’s willingness to explain which repairs are necessary and which services may be optional.
Raise a Hood recognizes Martin’s Auto Repair for its long history of service, its strong customer ratings, and its commitment to honest automotive repair. For more than fifty years, the shop has played an important role in helping Phoenix drivers keep their vehicles safe, reliable, and well maintained.
Certification
Quality
Quality
Certification Scorecard
BBB Acredited Business A+ Rating
Technician Expertise |
26 / 29 |
| Average Years of Experience | 10 / 10 |
| ASE Certified or Equivalent | 4 / 4 |
| 1 Master ASE Tech (min) | 4 / 4 |
| Annual Training | 4 / 4 |
| Hybrid Electric Vehicles | 2 / 3 |
| GM is/was a Mechanic | 2 / 2 |
| Expertise in ADAS | 0 / 1 |
| Battery Electric Vehicles | 0 / 1 |
Shop Operations |
29 / 30 |
| OEM / Equivalent Parts | 7 / 7 |
| Pro diagnostic tools | 4 / 4 |
| OEM Repair Info | 4 / 4 |
| Organized Facility and Bays | 3 / 3 |
| Onsight Alignment Rack | 3 / 3 |
| Service Advisor a Mechanic | 2 / 3 |
| GM is on-site | 2 / 2 |
| Online Appointments | 1 / 1 |
| Eco-Friendly Practices | 1 / 1 |
| Honor Extended Warranties | 1 / 1 |
| Employee Manual | 1 / 1 |
Customer Experience |
28 / 29 |
| Professional Staff Presence | 5 / 5 |
| Video / Photo Reviews | 4 / 4 |
| Active Communication | 3 / 3 |
| WiFi, Beverages, Seating | 3 / 3 |
| Loaner / Rental Options | 3 / 3 |
| Clean Restrooms | 2 / 2 |
| Shuttle Services | 2 / 2 |
| Support Text, Phone, Email | 2 / 2 |
| Professional Website / App | 1 / 2 |
| Pet Friendly | 1 / 1 |
| Non Smoking | 1 / 1 |
| Community Engagement | 1 / 1 |
Transparency and Trust |
11 / 12 |
| Clear Estimates | 5 / 5 |
| Warranty on Repairs | 3 / 3 |
| Displays Awards and Certs | 2 / 2 |
| Posts Pricing | 0 / 1 |
| Post Mission / Code of Ethics | 1 / 1 |
Pricing Summary
Martin's Auto Repair has served the Phoenix community for over 50 years. Their honesty, reliable workmanship and fair pricing keeps their customers satisfied.
Shop Labor Rate
Common Jobs
Strengths
LONG STANDING EXPERIENCE
- A long history in Phoenix: One of Martin's Auto Repairs biggest strengths is their over 50 years of service to their community.
- Trust: One of the reasons that they have been in business so long is that they are trusted by their customers.
- Reputation: This kind of of longevity suggests a very strong reputation within their community.
CERTIFIED AND SKILLED TECHNICIANS
- Professional training and certifications: Martin's emphasizes professional training and certification. Technicians are ASE certified and use modern diagnostic equipment.
- NAPA AutoCare Center: They are part of the NAPA network, meaning that their work meets industry standards and they use only quality parts.
- Nationwide warranty coverage: All of their work is backed by a nationwide warranty, meaing that Martin's stands behind their work and you have peace of mind, no matter where you travel.
CUSTOMER FOCUSED SERVICES
- Constant communication: Their skilled staff explain what repairs are necessary, what repairs can wait and estimated costs and timelines for each service.
- Transparent communication: The professionals at Martin's Auto Repair, offer fair, dependable and trustworthy communication, including digital inspection reports.
- Loyalty rewards program: All customers are offered an opportunity to be part of Martin's Rewards Program which offers limited time discounts for members, as well as rewards for preventive maintenance of their vehicles.
Makes and Specialties
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